Our services
take pride in everything you do
So many households are privileged to have among them the help of dedicated and caring home or ‘domestic’ helpers. Often these hard workers have little or no training and instead rely on the directions and training given by the head of the household. At Refined Hospitality Services we offer a specialised course, conducted once per week for a period of four weeks, to enhance and develop the skills and knowledge of home helpers.
Our course includes
Introductions, theory, explanations and discussions in a classroom setting.
Practical hands on training to reinforce learnings.
Take away notes and on line references.
Provision of lunch and snacks with each session.
Follow up and post course assessments.
Our services
four fun days of serious training
Below is a selection from the topics that we will cover during the four day course. This is split between theory and practical application, with every subject having a hands on component to reinforce learning.
General training for better Housekeeping
*How to read clothing tag instructions for proper handling, washing, drying, ironing, including special care materials.
*Removing difficult stains from fabrics and surfaces.
*Correct use of vacuum cleaners, colour coded cloths, scourers and sponges, spinner mops and other essential equipment.
*General cleaning principles covering the ‘top down’ approach for dusting, wiping, mopping and cleaning glass, and how to protect delicate surfaces.
*Proper use of the right cleaning products, with gloves face-masks and aprons.
*Making beds, turning mattresses, folding and storing sheets and towels
Food safety, hygiene and dining room skills
*Learning the principles of proper food storage and handling.
*Correct use of all containers types and recommended labelling requirements.
*How to read food packaging labels, production dates and ‘best before’ indications.
*Understanding correct cooking temperatures, cooling techniques and refrigeration settings.
*Sanitising surfaces, cleaning food preparation areas and the risks of food contamination.
*Dining table settings, different types of cutlery and glassware, and special quality touches including napkin folding.
*Table service; carrying and clearing plates, service protocols.
Guest service, family care and special touches
*How to ‘welcome into the home’. Techniques and style touches for meeting and greeting special guests.
*Memorable but inexpensive welcome amenities, gestures and quality rituals.
*Cleaning, polishing, maintaining and storing all types of shoes.
*Wet weather challenges, umbrellas, coats and slippery wet floors.
*General de-cluttering, organising and storage.
*Night time rituals, turning down the bed and other preparation.
*Privacy and confidentiality for family, friends and visitors.
*Caring for your balcony, potted and indoor plants.
simple household maintenance, repairs and tips
*Understanding Electricity. Changing light globes, managing power boards, extension leads and the main fuse box
*Water issues, calcium build up, turning off the mains tap, fixing a leaking joint or hose, and other tips.
*Correct defrosting and cleaning of the freezer and refrigerator.
*How to remove and clean the dust filter of cassette or split unit type air conditioners.
*Cleaning and maintaining clothes washing machines and tumble dryers.
*Removing difficult stains from tiles, porcelain and concrete.
*Glue products and how they are used for simple repairs and fixing as well as other useful tips.
For pricing and date availability please contact us via the e-mail button below
