About Us

About Us

About Us2025-03-23T12:35:17+08:00

Small business with international flair.

Mithril Refined Hospitality Services Corporation is a Manila based hospitality consultancy whose core services include business advice, process reviews, mystery shopper programmes and training services to hotels, resorts and restaurants. Drawing from more than 30 years of industry experience in Australia, Indonesia, Malaysia, China, Thailand and the Philippines, we are well placed to provide meaningful and constructive inputs to help improve your business performance.

  • We have been acquiring international hotel, resort and restaurant experience since 1985

  • We have supported multiple clients with Virtual Administration services since 2010

  • We have been established at PSE Tower in Taguig City, Metro Manila since August 2023

Frequently asked questions

If you have further questions or require more information, please reach out to us via the form on the ‘contact us’ tab.

Where is the business located?2025-01-24T11:59:30+08:00

The registered business address for Mithril Refined Hospitality Services Corporation (RHS) is L24 of the Philippines Stock Exchange Tower in BGC, Taguig City, Metro Manila.

What regions and districts do you service?2025-01-24T12:00:30+08:00

RHS offers consultancy services to hospitality businesses within the Philippines and other selected countries across south-east Asia.

What types of hospitality business do you cater to?2025-01-05T16:19:27+08:00

RHS offers consultancy services to hotels and resorts across all star ratings, free standing and chain restaurants as well as catering and ancillary food service industries.

What areas do you specialise in?2025-01-24T12:06:14+08:00

We specialise in mystery shopper assessments for hotels and restaurants, employee productivity and efficiency, organisational structure, process reviews, customer service and relationship management, optimisation of social media platforms, food safety management system reviews, facilities management reviews, as well as cost and expense management.

What is covered in the scope of a consultancy agreement?2025-01-24T12:13:28+08:00

This will depend on the requirements of the client. A typical scope includes assessment of problem or under performing areas, recommendations and practical solutions to address these according to industry standards and practice, training and development programme recommendations, regular reporting throughout the process, inclusion of photographic and digital reports.

What other services does RHS offer?2025-01-24T12:16:22+08:00

RHS manages short term rental accommodation in Merville, Paranaque City, a short 15 – 20 minute taxi ride from NAIA. We offer domestic cleaning services to condominium owners in Metro Manila. Our expertise is also available to up-skill and enhance the abilities of domestic home helpers by way of a short course programme that is more detailed than training courses currently available through TESDA. These courses are conducted at our Merville branch in Paranaque City.

What is the level of expertise?2025-01-24T12:09:01+08:00

The owner and principle director has experience working across all fields within five star international hotels and resorts, including hotel pre-openings and project management. He has also worked on restaurant concepts and re developments. The RHS team also includes specialists in social media management, CRM and virtual administration.

How do I protect my intellectual property?2025-01-24T11:56:18+08:00

Refined Hospitality Services will sign a non disclosure agreement with the client, the terms of which are to be mutually agreed.

What is your consultancy fee structure?2025-01-24T12:17:38+08:00

For a standard project we request an up front deposit of 20% on signing of the agreement, a progress payment of 30% at a pre-agreed stage during the course of the project and a final payment of 50% on presentation of final report.

Who are the owners of the business?2025-01-24T11:58:21+08:00

Mithril Refined Hospitality Services Corporation (RHS) is registered with the Securities Exchange Commission listing an Australian owner/director (49% stakeholder), Filipino corporate secretary/director (31% stakeholder) and Filipino corporate treasurer/director (20% stakeholder). See company profile for more details.

When was the company established?2025-01-24T12:01:56+08:00

RHS was founded in August 2023 and registered with the Securities Exchange Commission in April 2024.

About the owner

Mithril Refined Hospitality Services Corporation was founded by Nigel Fisher in late 2023 and registered with the Philippines Securities Exchange Commission in April 2024. A graduate of the famed Lausanne Hotel School (EHL) Nigel spent many years working in five star hotels and resorts within Australia, then Malaysia, Philippines, China and Thailand. At the start of his career he spent 15 years in the food and beverage division. He later moved into rooms, embraced sales and marketing, was promoted to hotel manager and resort resident manager, and finally held a number of general management roles with various companies.

Nigel is an avid trainer and presenter, having spent time as a part time lecturer within the Hotel School faculty of Southern Cross University in Sydney. A passionate mentor to ex-employees and a developer of many department heads and future senior managers, Nigel takes pride in sharing his knowledge and expertise with up and coming hospitality professionals, management companies and hospitality owners.

Guaranteed Results

Working Hard to ensure the best results for our customers

Comments from our valued clients

"We engaged the services of Mithril RHS Corporation for a short term consultancy and were very happy with the results. We would be pleased to recommend them."

Ryan K. Cruz - President / CEO, Nippon Hasha Inc.

 

"Many thanks for yet another sound report... and your work on this project."

Hans R. Hauri - President, Bonifacio Landmark, hotel management corporation.

"We recently engaged RHS cleaning services to handle the post construction cleaning for our projects at JNB Builders Inc. and we are extremely happy with the results."

Josh Benson - President, JNB Builders Inc.

"Thanks again for being such a wonderful host at our  [food and wine] event last night..." 

Faye Puno, private client.

 

"Thank you so much for today [wine education event] we're all happy." BGC Women in Business.

Jehan de Guzman-Plummer, private client.

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