Effective Date: March 2025
This Privacy Policy describes how Mithril Refined Hospitality Services Corporation (RHS) (“we,” “us,” or “our”) collects, uses, and shares information when you, as a client, use our services or interact with us (collectively, the “Services”). We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We may collect the following types of information:
Personal information: This includes information that can be used to identify you, such as:
* Your Name
* Contact information (address, email address, phone number)
* Government-issued identification (if required for specific services)
* Financial information (payment details, billing information, credit card numbers, bank account details, and other financial data)
* Professional information (job title, company)
Information related to our services: This includes information related to the services we provide to you, such as:
* Details of the services requested from and provided by us
* Communication records (emails, phone calls, meeting notes)
* Project-related documents, photographs and data
Technical information: When you interact with our website or online platforms, we may collect technical information, such as:
* IP address
* Browser type
* Device information
2. How we use your information:
We use your information for the following purposes:
* To Provide Services: To fulfil our contractual obligations and provide the services you have requested.
* To Communicate with You: To respond to your inquiries, provide updates, and send information.
* To Process Payments: To process payments and manage billing.
* To Comply with Legal Obligations: To comply with applicable laws and regulations.
* For Marketing and Promotional Purposes: (Only with your consent) To send you promotional materials and marketing communications.
* For Internal Operations: For internal administrative and operational purposes.
3. Sharing your information
We may share your information with:
* Service Providers: Third-party service providers who assist us in providing our services (e.g., payment processors, IT support). These providers are contractually obligated to protect your information.
* Legal Authorities: When required by law or to protect our rights and safety.
4. Data security
We implement reasonable security measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Data retention
We retain your information for as long as necessary to provide our services and comply with legal obligations.
6. Your rights
You have the following rights regarding your personal information:
* Access: You can request access to the personal information we hold about you.
* Correction: You can request that we correct any inaccurate or incomplete information.
* Deletion: You can request that we delete your personal information, subject to legal limitations.
* Objection: You can object to the processing of your personal information.
* Restriction: You can request that we restrict the processing of your personal information.
* Data Portability: You can request a copy of your personal information in a portable format.
* Withdrawal of Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.
7. Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or by other means.
8. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mithril Refined Hospitality Services Corporation
Level 24, PSE Tower
1 Bonifacio High Street
5th Avenue Cnr. 28th Street
BGC, Taguig City, Metro Manila.
